Storage FAQs

A variety of Frequently Asked Questions are featured on this page of the site. If you don’t find the answer you need, please fill out the form on our Contact Us page and we will get you your answer soon.

What kinds of items should not be stored in a unit?
Do not store hazardous or toxic materials, flammable liquids, gases or foods. Do not store any combustibles such as propane tanks, old paint, cleaning fluids, gasoline or other items that might create or intensify a fire. Why risk your possessions just to keep a few cents worth of leftovers? If you are not sure you should store something, please ask the staff.
Are units insured or should I provide insurance?
You alone are responsible for providing insurance on your property. You must buy insurance coverage and pay the premium yourself. The operator does not insure your goods.
Who can access my storage unit?
Only the tenant is legally entitled to enter the storage space unless other arrangements have been made with the self storage facility. For example, if you want friends and members of your family to use your storage space, you must list them under access rights on the rental agreement.
Do I need to check on my storage items?
It would be best to visit your self-storage space on occasion to check the condition of your possessions. While you’re there, occasionally move or shift your goods so that you see all sides of them. Report any problems immediately.
How soon do I notify management that I'm moving my items out of a unit?
When moving out of storage, give at least ten days written notice. Take everything and don’t leave any trash. Leave the unit in broom-clean condition and remove your lock.
When should I rent a climate controlled unit?
If storing bedding, clothing or furniture covered in fabric or property that may be affected by changes in temperature, it may be wiser to rent climate controlled space to provide a better storage environment for your personal possessions. Be certain that everything stored is dry, as any moisture may cause mildew. If you move during rain, dry off your goods before placing them into storage. Do not store anything that is wet; moisture is bad for virtually all property or goods.